Territory Stories

Annual report 2003-2004, Department of Corporate and Information Services

Details:

Title

Annual report 2003-2004, Department of Corporate and Information Services

Other title

Department of Corporate and Information Services annual report 2003 - 2004

Creator

Northern Territory. Department of Corporate and Information Services

Collection

E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report

Date

2004-10-14

Notes

Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).

Language

English

Subject

Northern Territory. Department of Corporate and Information Services -- Periodical

Publisher name

Northern Territory Government

Place of publication

Darwin

Series

Department of Corporate and Information Services annual report; Annual report

Volume

2003/2004

File type

application/pdf

ISSN

1835-2332

Use

Attribution International 4.0 (CC BY 4.0)

Copyright owner

Northern Territory Government

License

https://creativecommons.org/licenses/by/4.0

Parent handle

https://hdl.handle.net/10070/231111

Citation address

https://hdl.handle.net/10070/669431

Page content

Information Technology Services 49 Messaging and Groupware CSM Technology provided these services through a five-year contract, which commenced in July 1999 and terminated on 1 July 2004. With the termination date in mind, DCIS IT Service Management approached the marketplace with a revised request tender in February 2004. As a result, the contract was awarded to a new service provider, CSG Services Pty Ltd with a start date of 1 July 2004 and transition to be completed by 30 October 2004. The contract is valued at approximately $20m over five years. The graph shows the comparative cost of the messaging component of the contract (core services) together with the number of messages over the last four years. Core services are capped, however the cap was increased in 2003/04 to accommodate improvements in infrastructure. Message volume increased by 4% on the previous year. ICT Applications Services (Formerly Non-Mainframe Applications Development and ICT Project and Consulting Services) ICT Applications Services provides for application development, project management, and general IT consultancy services. There are 18 companies which form the panel contract. The contract commenced 15 December 2003 for a period of 2 years with the option for a further two by 12 month extensions. The graph shows the number of non- mainframe contracts awarded where the value is greater than $10,000 and the value of contracts awarded over each of the last four years. The value of contracts awarded continues to trend down together with a significant decrease in the number of contracts awarded. Usage of this contract is determined by small systems development or maintenance requirements of agencies. 0 0.5 1 1.5 2 2.5 3 3.5 19 99 /00 20 00 /01 20 01 /02 20 02 /03 20 03 /04 C on tr ac t V al ue $ M 0 2 4 6 8 10 12 14 N o. of M es sa ge s (M ) Value of Contract Number of Messages 0 0.5 1 1.5 2 2.5 3 3.5 4 '00/01 '01/02 '02/03 '03/04 C on tr ac t V al ue ($ M ) 0 5 10 15 20 25 30 N um be r o f C on tr ac ts Contracts Awarded No. of Contracts


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