Annual report 2003-2004, Department of Corporate and Information Services
Department of Corporate and Information Services annual report 2003 - 2004
Northern Territory. Department of Corporate and Information Services
E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report
Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).
Northern Territory. Department of Corporate and Information Services -- Periodical
Northern Territory Government
Department of Corporate and Information Services annual report; Annual report
Attribution International 4.0 (CC BY 4.0)
Northern Territory Government
General Services 56 General Services Outcome: Cost effective corporate support services for Government agencies. Unless stated otherwise. Contract and Procurement This product line provides centralised tendering and procurement services for NT agencies for requirements valued above the threshold for public tendering of $10000. Estimates 2003/04 Actual Key Performance Indicators Original Revised 2003/04 2002/03 2001/02 Timeliness Average number of days to PRB 5 5 4.9 4.5 4.3 Average days to issue tender 7 7 1.2 1.7 1.2 Contracts prepared in days < 2 - 3 2.5 2.3 Quantity Tenders managed 1065 1400 1593 1127 1065 Tenders Developed 430 450 582 426 430 Quality Customer satisfaction > 75% 82% 82% 77% 68% Tender on line > 90% - 99% 95% 94% Rejected by PRB <2% - 7.1% 11% <2% Industry complaints <2% - <2% <2% <2% Price Price average per tender managed $1162 $1200 $1200 $1162 $901 Price average to develop request for tender $3777 $2850 $3349 1 - - Price per standard request for tender $1,400 - $14002 $2556 $3631 Price per complex request for tender $4,800 - $48002 $6043 $5845 Price per addenda / extension $545 - $545 $545 $916 Price advisory service per employee - $16 $163 - - Price whole of government contracts per paid employee - $16 $163 - - 1 The average price was based on a forecast mix between standard and complex tender management. Demand for both services was higher than expected resulting in a lower than expected average price for tender management and providing a more cost effective service. 2 The higher than expected demand improved our economies of scale resulting in lower prices for each of the standard and complex services. 3 both the advisory service and whole of government contract are new recently introduced services. Performance Highlights A three-person Consulting Services Unit was formed in mid February 2004 to provide government agencies and Territory business with procurement advice and support. The Unit supports governments procurement reforms by being actively involved in raising agencies awareness of government procurement policy, procedures and guidelines. This occurs: formally, by delivering awareness (training) sessions using a number of newly developed in-house procurement tools; and informally, through assistance and advice on request.
Aboriginal and Torres Strait Islander people are advised that this website may contain the names, voices and images of people who have died, as well as other culturally sensitive content. Please be aware that some collection items may use outdated phrases or words which reflect the attitude of the creator at the time, and are now considered offensive.
We use temporary cookies on this site to provide functionality.
You are welcome to provide further information or feedback about this item by emailing TerritoryStories@nt.gov.au