Territory Stories

Annual report 2003-2004, Department of Corporate and Information Services

Details:

Title

Annual report 2003-2004, Department of Corporate and Information Services

Other title

Department of Corporate and Information Services annual report 2003 - 2004

Creator

Northern Territory. Department of Corporate and Information Services

Collection

E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report

Date

2004-10-14

Notes

Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).

Language

English

Subject

Northern Territory. Department of Corporate and Information Services -- Periodical

Publisher name

Northern Territory Government

Place of publication

Darwin

Series

Department of Corporate and Information Services annual report; Annual report

Volume

2003/2004

File type

application/pdf

ISSN

1835-2332

Use

Attribution International 4.0 (CC BY 4.0)

Copyright owner

Northern Territory Government

License

https://creativecommons.org/licenses/by/4.0

Parent handle

https://hdl.handle.net/10070/231111

Citation address

https://hdl.handle.net/10070/669431

Page content

General Services 62 Leased Property Management Outcome: Cost-effective lease and facility management services to agencies This product line manages Governments leased property portfolio on behalf of tenant agencies. Estimates 2003/04 Actual Key Performance Indicators Original Revised 2003/04 2002/03 2001/02 Timeliness Rental payments made one month in advance 100% - 98% 99% - Quantity Square metres leased 170K1 m2 - 167K1 165K 144K Leased portfolio properties 136 - 135 137 143 Quality Customer satisfaction > 75% 80% 80% 79% 79% Price Price average per square metre $2482 - $2242 $246 - 1. The increase in square metres leased was due to a number of agencies requiring minor amounts of additional accommodation. Agency demand has resulted in the positive shortfall against the target. 2. The lower than expected average price per square meter is attributed to the processes outlined below which lead to cost effective lease and facility management services to agencies. Performance Highlights The procurement guidelines now in place require NT Property Management to seek expressions of interest for areas greater than 500m2 and for terms greater than 10 years. This is a cost effective way in which prices can be determined according to demand and supply. 12 such business cases were completed during 2003/04 with another nine business cases under way. A further 12 are due for commencement during the 2004/05. The lease acquisition process is now due for review after 12 months of operation and will be undertaken in consultation with industry during 2004/05. With respect to other leases and renewals, rental rates are negotiated and established with reference to advice provided by the Australian Valuation Office. An independent arbitrator is utilised in situations where the market price cannot be agreed between Government and the leaser. A review commenced of the processes that apply to the granting of lease accommodation to Non Government Organisations (NGOs). The review sought to identify sponsor agencies responsible for the assessment of need and the value of accommodation provided to NGOs by the NT Government. The outcomes of the review are to be completed and reported to Cabinet in the new financial year. The Leased Property Management System (LPMS) was completed by year end. Delays were experienced in the systems development, and as a result the system is expected to go live on the commencement of the new financial year end. The LPMS system replaces an aged system and provides additional benefits in the management of workflows, workloads and the budget associated with the management of the leased portfolios.