Territory Stories

Annual report 2003-2004, Department of Corporate and Information Services

Details:

Title

Annual report 2003-2004, Department of Corporate and Information Services

Other title

Department of Corporate and Information Services annual report 2003 - 2004

Creator

Northern Territory. Department of Corporate and Information Services

Collection

E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report

Date

2004-10-14

Notes

Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).

Language

English

Subject

Northern Territory. Department of Corporate and Information Services -- Periodical

Publisher name

Northern Territory Government

Place of publication

Darwin

Series

Department of Corporate and Information Services annual report; Annual report

Volume

2003/2004

File type

application/pdf

ISSN

1835-2332

Use

Attribution International 4.0 (CC BY 4.0)

Copyright owner

Northern Territory Government

License

https://creativecommons.org/licenses/by/4.0

Parent handle

https://hdl.handle.net/10070/231111

Citation address

https://hdl.handle.net/10070/669431

Page content

General Services 64 NT Fleet Outcome: Efficient and cost effective Government vehicle fleet NT Fleet is a Government Business Division with one product line that includes the management of the vehicle fleet for all NT Government agencies, except Northern Territory Police, Fire and Emergency Services. Estimates 2003/04 Actual Key Performance Indicators Original Revised 2003/04 2002/03 2001/02 Timeliness Time between surrender by agency and disposal as a % of target days <75 - 92% 94% - Quantity Number of vehicles managed 2180 2220 2276 2167 - Age profile of light vehicle fleet < 2 years as a% 81% - 80% 81% 83% Quality Customer satisfaction > 80% 83% 83% 83% 74% Price Price average per vehicle per month $830 $917 $830 $838 - Performance Highlights A number of processes, targeted at customer relations, were improved including: presentations to customers with details of fleet cost drivers, vehicle selection and potential savings in agencies fleet operation costs; involvement with a national fleet benchmarking network and peer group to assess fleet costs and benchmarking business and fleet management practices; and improved business practices and systems to ensure accurate and timely reconciliation of fleet assets and accounting systems. The on line billing system linking the fleet invoicing system to the GAS was completed and has been fully operational since April. Graph shows the age profile of fleet vehicles. On 30 June NT Fleet operated 2,276 light vehicles. Of these 1,104 were purchased to the value of $29.775m against the 2003/04 program. The age profile of the fleet reflects a modern costeffective fleet with 1,836 (or 80%) of the total fleet being < 2 years old. This is reflected in the low maintenance cost of the fleet and optimum return at sale 0 500 1000 1500 2000 <2 2-3yrs 3-4yrs >4yrs N um be r o f V eh ic le s 1-Jul-99 1-Jul-00 1-Jul-01 1-Jul-02 1-Jul-03 1-Jul-04


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