Annual report 2003-2004, Department of Corporate and Information Services
Department of Corporate and Information Services annual report 2003 - 2004
Northern Territory. Department of Corporate and Information Services
E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report
Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).
Northern Territory. Department of Corporate and Information Services -- Periodical
Northern Territory Government
Department of Corporate and Information Services annual report; Annual report
Attribution International 4.0 (CC BY 4.0)
Northern Territory Government
General Services 66 Records Policy and Systems This product provides whole of government records management policies, standards and systems to ensure the creation and effective management of full and accurate records to support agency business requirements and accountabilities. Estimates 2003/04 Actual Key Performance Indicators Original Revised 2003/04 2002/03 2001/02 Timeliness Availability of TRIM system 100% 99.9% 99.9% 99.9% Quantity Employees accessing service 16050 16300 165281 16075 System accounts created 2167 916 564 System accounts amended 967 1006 563 Quality Customer satisfaction >75% 82% 81% 79% 79% Price Price per paid employee per annum. $69 $65 $65.00 $69.20 $45.45 1 based on average number of employees over the 12 months Performance Highlights In accordance with its obligations under section.137 of the Information Act 2002, the NT Archives Service prepared a set of records management standards which were issued and gazetted by the Minister in October 2003. These included: planning and implementing records management; identifying and capturing records; classifying and titling records; records security and access; and records disposal. The records management system server infrastructure was replaced and planning commenced for a version upgrade of the records management system across government to improve performance and functionality for agencies. Advice and training in records management policies, procedures, systems, thesaurus development and records disposal was provided to agencies to further support the aim of achieving compliant records management across government in accordance with the NT Archives new responsibilities under Part 9 of the Information Act 2002
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