Territory Stories

Annual report 2003-2004, Department of Corporate and Information Services

Details:

Title

Annual report 2003-2004, Department of Corporate and Information Services

Other title

Department of Corporate and Information Services annual report 2003 - 2004

Creator

Northern Territory. Department of Corporate and Information Services

Collection

E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report

Date

2004-10-14

Notes

Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).

Language

English

Subject

Northern Territory. Department of Corporate and Information Services -- Periodical

Publisher name

Northern Territory Government

Place of publication

Darwin

Series

Department of Corporate and Information Services annual report; Annual report

Volume

2003/2004

File type

application/pdf

ISSN

1835-2332

Use

Attribution International 4.0 (CC BY 4.0)

Copyright owner

Northern Territory Government

License

https://creativecommons.org/licenses/by/4.0

Parent handle

https://hdl.handle.net/10070/231111

Citation address

https://hdl.handle.net/10070/669431

Page content

General Services 66 Records Policy and Systems This product provides whole of government records management policies, standards and systems to ensure the creation and effective management of full and accurate records to support agency business requirements and accountabilities. Estimates 2003/04 Actual Key Performance Indicators Original Revised 2003/04 2002/03 2001/02 Timeliness Availability of TRIM system 100% 99.9% 99.9% 99.9% Quantity Employees accessing service 16050 16300 165281 16075 System accounts created 2167 916 564 System accounts amended 967 1006 563 Quality Customer satisfaction >75% 82% 81% 79% 79% Price Price per paid employee per annum. $69 $65 $65.00 $69.20 $45.45 1 based on average number of employees over the 12 months Performance Highlights In accordance with its obligations under section.137 of the Information Act 2002, the NT Archives Service prepared a set of records management standards which were issued and gazetted by the Minister in October 2003. These included: planning and implementing records management; identifying and capturing records; classifying and titling records; records security and access; and records disposal. The records management system server infrastructure was replaced and planning commenced for a version upgrade of the records management system across government to improve performance and functionality for agencies. Advice and training in records management policies, procedures, systems, thesaurus development and records disposal was provided to agencies to further support the aim of achieving compliant records management across government in accordance with the NT Archives new responsibilities under Part 9 of the Information Act 2002


Aboriginal and Torres Strait Islander people are advised that this website may contain the names, voices and images of people who have died, as well as other culturally sensitive content. Please be aware that some collection items may use outdated phrases or words which reflect the attitude of the creator at the time, and are now considered offensive.

We use temporary cookies on this site to provide functionality.
By continuing to use this site without changing your settings, you consent to our use of cookies.