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Annual report 2003-2004, Department of Corporate and Information Services



Annual report 2003-2004, Department of Corporate and Information Services

Other title

Department of Corporate and Information Services annual report 2003 - 2004


Northern Territory. Department of Corporate and Information Services


E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report




Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).




Northern Territory. Department of Corporate and Information Services -- Periodical

Publisher name

Northern Territory Government

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Department of Corporate and Information Services annual report; Annual report



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Attribution International 4.0 (CC BY 4.0)

Copyright owner

Northern Territory Government



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Community Services 71 Information and Communication Technology Industry Development This product line, in consultation with ICT outsourcing partners, is responsible for the management and leverage of the industry development programs stemming from the ICT outsourcing contracts; and development and implementation of an ICT industry strategy in conjunction with the ICT industry and DBIRD to support industry growth for the benefit of Territorians. Target Actual Key Performance Indicators 2003/04 2003/04 2002/03 2001/02 Timeliness No KPI measured Quantity ICT ID Group Meetings per year - 6 6 - Quality Customer satisfaction >75% 62% 67% - Price No charge for services Cost of delivering services - $150K $150K - Performance Highlights Success of the $1m Information, Communication Technology (ICT) fund with three of the six recipient companies securing major contracts. NTG agency to NT ICT industry briefings Darwin and Alice Springs with presentations from six major agencys and Desert Knowledge CRC. Very well attended with 91% of attendees in Darwin rating the presentations informative to very informative. 72 representatives from the ICT industry, Government and academia attended the NT ICT Industry Forum. Key ICT issues were work shopped including remote solutions, growth drivers, skills and R&D, NTG relationships and industry development resources. Industry attended the showcasing innovation workshop which was a practical workshop to help ICT businesses maximise their participation at Australian & overseas trade events and how to position innovative products and services with the most cost-effective solutions for participation in trade events. Small Business Enterprise Culture Program (SBECP) commenced a cluster collaboration coaching and mentoring program. Workshops have included, strategic management, commercial and contract law and financial risk management. In conjunction with the Charles Darwin University and industry, the Centre for Remote Telecommunications Solutions was established to develop and commercialise remote solutions. Ministerial lead 40 person ICT delegation to Singapore and follow up meetings with the Singapore Government and Singapore ICT industry to establish a partnership strategy to explore joint export opportunities into Asia. Managed the industry development and remote communications evaluation of the telecommunications RFI.

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