Annual report 2003-2004, Department of Corporate and Information Services
Department of Corporate and Information Services annual report 2003 - 2004
Northern Territory. Department of Corporate and Information Services
E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report
Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).
Northern Territory. Department of Corporate and Information Services -- Periodical
Northern Territory Government
Department of Corporate and Information Services annual report; Annual report
Attribution International 4.0 (CC BY 4.0)
Northern Territory Government
Corporate Governance 78 Strategy and Planning Process The following diagram gives chronological representation of the DCIS annual planning cycle. Corporate Directions 2003 - 2005 DCIS has a mature and robust planning framework, which incorporates: the values of the organisation, communication principles and our customer charter; annual input from customer and staff surveys; strong linkages between the corporate, business unit and individual performance plans; staff development, risk management, and information and communications technology plans linked to business outcomes; and regular reviews and reporting against key performance indicators; The current Corporate Directions and highlights of performance against this plan in 2003-04 are detailed at pages 13 and 15 respectively. During the year senior officers, together with members of the Executive, work shopped our corporate priorities identifying the following as the most significant: continue to reduce unit costs; progress indigenous and apprenticeship employment programs; implement Procurement reform; e-Government; introduce real billing; Project management approach; and 3-5 year plans for all business systems. Business Plans An outcome of a business planning workshop resulted in the development of branch business plans in the same format as our Corporate Directions 2003 2005, using the DCIS balance scorecard method. This technique has helped staff to better understand the linkages M a r c h B u d g e t C a b in e t D C I S C a p a b i l i t y P la n N e e d s A p r i l B u s in e s s P la n n in g M a y S t a f f B u d g e t A l lo c a t e d B u s in e s s P la n s A p p r o v e d F e b r u a r y C u s t o m e r S u r v e y J a n u a r y U m b r e l l a C a b in e t S u b m is s io n J u n e B u d g e t P a s s e d A n n u a l R e p o r t I n p u t D e c e m b e r S t a f f S u r v e y A c t io n P la n J u l y S e t I n t e r n a l A u d i t P r o g r a m A u g u s t S t a f f C a p a b i l i t y P la n A p p r o v e d S e p t e m b e r A n n u a l R e p o r t F in a l i s e d O c t o b e r S t a f f S u r v e y N o v e m b e r I d e n t i f y N e w I n i t i a t i v e s P E P s P E P s P E P 's
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