Territory Stories

Annual report 2003-2004, Department of Corporate and Information Services

Details:

Title

Annual report 2003-2004, Department of Corporate and Information Services

Other title

Department of Corporate and Information Services annual report 2003 - 2004

Creator

Northern Territory. Department of Corporate and Information Services

Collection

E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report

Date

2004-10-14

Notes

Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).

Language

English

Subject

Northern Territory. Department of Corporate and Information Services -- Periodical

Publisher name

Northern Territory Government

Place of publication

Darwin

Series

Department of Corporate and Information Services annual report; Annual report

Volume

2003/2004

File type

application/pdf

ISSN

1835-2332

Use

Attribution International 4.0 (CC BY 4.0)

Copyright owner

Northern Territory Government

License

https://creativecommons.org/licenses/by/4.0

Parent handle

https://hdl.handle.net/10070/231111

Citation address

https://hdl.handle.net/10070/669431

Page content

Corporate Governance 78 Strategy and Planning Process The following diagram gives chronological representation of the DCIS annual planning cycle. Corporate Directions 2003 - 2005 DCIS has a mature and robust planning framework, which incorporates: the values of the organisation, communication principles and our customer charter; annual input from customer and staff surveys; strong linkages between the corporate, business unit and individual performance plans; staff development, risk management, and information and communications technology plans linked to business outcomes; and regular reviews and reporting against key performance indicators; The current Corporate Directions and highlights of performance against this plan in 2003-04 are detailed at pages 13 and 15 respectively. During the year senior officers, together with members of the Executive, work shopped our corporate priorities identifying the following as the most significant: continue to reduce unit costs; progress indigenous and apprenticeship employment programs; implement Procurement reform; e-Government; introduce real billing; Project management approach; and 3-5 year plans for all business systems. Business Plans An outcome of a business planning workshop resulted in the development of branch business plans in the same format as our Corporate Directions 2003 2005, using the DCIS balance scorecard method. This technique has helped staff to better understand the linkages M a r c h B u d g e t C a b in e t D C I S C a p a b i l i t y P la n N e e d s A p r i l B u s in e s s P la n n in g M a y S t a f f B u d g e t A l lo c a t e d B u s in e s s P la n s A p p r o v e d F e b r u a r y C u s t o m e r S u r v e y J a n u a r y U m b r e l l a C a b in e t S u b m is s io n J u n e B u d g e t P a s s e d A n n u a l R e p o r t I n p u t D e c e m b e r S t a f f S u r v e y A c t io n P la n J u l y S e t I n t e r n a l A u d i t P r o g r a m A u g u s t S t a f f C a p a b i l i t y P la n A p p r o v e d S e p t e m b e r A n n u a l R e p o r t F in a l i s e d O c t o b e r S t a f f S u r v e y N o v e m b e r I d e n t i f y N e w I n i t i a t i v e s P E P s P E P s P E P 's


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