Territory Stories

Annual report 2003-2004, Department of Corporate and Information Services



Annual report 2003-2004, Department of Corporate and Information Services

Other title

Department of Corporate and Information Services annual report 2003 - 2004


Northern Territory. Department of Corporate and Information Services


E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report




Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).




Northern Territory. Department of Corporate and Information Services -- Periodical

Publisher name

Northern Territory Government

Place of publication



Department of Corporate and Information Services annual report; Annual report



File type





Attribution International 4.0 (CC BY 4.0)

Copyright owner

Northern Territory Government



Parent handle


Citation address


Page content

Our People 86 Personal Excellence Program The Personal Excellence Program (PEP) provides an opportunity for managers and employees to review performance and set goals for the forthcoming year. Learning needs identified during this process are captured into a central database and then input into the corporate capability plan. The PEP process is reviewed annually to ensure the program meets the needs of the department and staff. This years review resulted in simplification of the form and the introduction of a section enabling the recording of an individuals career aspirations and qualifications achieved. These additions assist in determining future training objectives. To assure PEPs effectiveness, 428 managers, supervisors and staff have undertaken formal training in conducting and participating in PEP discussions. One on one coaching has been made available and where considered beneficial, tailored training sessions have been conducted within particular work units. A complementary program to PEP, introduced this year, has been a two day poor performance workshop designed specifically for DCIS. It is considered important that if staff are identified as poor performers they should be given every opportunity to improve. The program is targeted at all staff having a supervisory responsibility. The program has received excellent feedback from those staff attending. Entry level programs Apart from facilitating entry level programs across government, DCIS actively participates in the various traineeship programs available. During 2003/04 we had: 14 business office administrative apprentices; 6 graduates (information technology and accounting services); 4 participants in the Indigenous School to Work Program internal support mechanisms have been introduced for both participants and supervisors participating in the program. A website has been developed which provides supervisors with information regarding participants off-the-job training schedule, details regarding competencies being worked towards and assessment methods/tools and key contacts; and 1 participant in the National Indigenous Cadetship Program. Occupational Health and Safety Occupational health and safety is managed through the DCIS OH&S Management System. (OHSMS). The departments OHS Steering Committee, which is chaired by the Chief Executive, met three times during the year. The Committee has the responsibility to oversight implementation and review of the OHSMS. A network of workplace committees, responsible to the steering committee, are required to meet a minimum of four times a year and are responsible for programmed workplace inspections. A focus of the OH&S unit has been to increase the level of employees OH&S awareness. To this end the following programs were implemented: refresher training was provided to managers and staff on elements of the OHSMS with particular emphasis on specific OH&S obligations and responsibilities;