Territory Stories

Department of Corporate and Information Services annual report 2002- 003

Details:

Title

Department of Corporate and Information Services annual report 2002- 003

Creator

Northern Territory. Department of Corporate and Information Services

Collection

E-Publications; E-Books; PublicationNT; Department of Corporate and Information Services annual report; Annual report

Date

2003

Notes

Made available by the Library & Archives NT via the Publications (Legal Deposit) Act 2004 (NT).

Language

English

Subject

Northern Territory. Department of Corporate and Information Services -- Periodical

Publisher name

Northern Territory Government

Place of publication

Darwin

Series

Department of Corporate and Information Services annual report; Annual report

Volume

2002/2003

File type

application/pdf

ISSN

1835-2332

Use

Attribution International 4.0 (CC BY 4.0)

Copyright owner

Northern Territory Government

License

https://creativecommons.org/licenses/by/4.0

Parent handle

https://hdl.handle.net/10070/231102

Citation address

https://hdl.handle.net/10070/669441

Page content

centralisation with executive contracts would provide support, consistency, and efficiency in the delivery of service Date & Author Review Outcomes Action November 2002 Review of the Recruitment Product Line conducted by the DCIS Performance Improvement Unit The Review was commissioned to explore the scope and opportunities for DCIS to add value to this existing product line, and the extent to which DCIS could provide a `total recruitment solution` to its clients. The review produced 15 recommendations and covering all aspects of a recruitment service ranging from the development of a candidate data base to offering clients a scribing service for the write up of interview reports The recommendations are being considered for the purpose of prioritising. September 2002 Phil Hunt, DCM, Risk Management Services Review of the NT Fleet The review examined the operation of NT Fleet to determine whether it is utilising cost-effective methods of providing fleet vehicles that meet the needs of its client agencies. The overall finding is that N T Fleet provides a high standard of cost-effective vehicle fleet management that has been well received by client agencies. A number or recommendations were made for enhancements to improve service delivery. NT Fleet agreed with and implemented recommendations made. August 2002 Catalyst Consulting Review of CAPS The review included assessing the workload of CAPS, product specifications, costing model, and consult major agencies. Six recommendations were made involving relationships with Power Water and DHACS, ongoing training, devolution of data entry for PRO, time management system and costs involved with decreasing transaction numbers. Where appropriate, recommendations were implemented, however, some remedial work to implement recommendations needed to be carried over to the 2003/04 year August 2002 Government Printing Office Printing and photocopying work done in-house by agencies,. Results of the survey forwarded to participating agencies for information and to consider recommendations. All issues were resolved. July 2002 Ernst & Young/Power/Water IT Outsourcing and Logical System Access Control for Power Water PowerWater sought comments to recommendations made by its auditor in relation to IT Outsourcing and Logistical Systems Access Control All issues were resolved. Internal Review Payroll Staff Delivery of salary packaging service to agencies salary packaging is decentralised and has similar complex tax issues to executive contracts, which is a service delivered centrally. Whilst there were no apparent issues related to the quality of service delivery, salary packaging centralised and merged with executive contact unit.


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