Annual report 2008-2009 : Office of the Commissioner for Public Employment
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Northern Territory. Office of the Commissioner for Public Employment -- Periodicals; Civil service -- Northern Territory -- Personnel management -- Periodicals
Office of the Commissioner for Public Employment
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47 Performance Reporting Disciplinary and Inability Appeals Disciplinary and Inability appeals are conducted in accordance with sections 57 and 58 of PSEMA and Regulations 13 to 18. In 200809 there were 8 Disciplinary appeals: 2 disallowed (upholding CEOs decisions to terminate employment); 1 allowed in part (directing re-instatement of the terminated employment), 2 withdrawn, 1 vacated when the employee resigned, and 2 still pending. In 2008-09 there were 3 Inability appeals: 2 settled by mediation, 1 still pending. Section 59 Grievance Reviews of Treatment In Employment 200809 Pursuant to section 59 of PSEMA, employees aggrieved by their treatment in employment may request the Commissioner to review the action, intended action, or decision that concerns them. In 200809 a total of 113 grievance reviews were handled, compared with 84 in the previous year. The substantial 35% increase in grievances is attributed to increased overall visibility of the Promotion Appeals & Grievance Reviews unit and closer working relationships with agency HR units. The most common issues raised in grievances in 2008-09 were, in order of prevalence: management action or decision selection processes application of procedures and policies agency handling of bullying and harassment complaints and application of conditions of service. The grievance review unit has implemented new processes that take a more flexible approach, concentrating, when possible, on achieving resolution through discussion, negotiation and mediation. This is achieving positive results. For example, in only 4 instances has it been necessary for the Commissioner to specifically direct an agency to change their original action or decision. Section 59 stipulates that the Commissioner shall conduct a review within 3 months of receiving a grievance however, in the past, timeliness in finalising reviews was much greater than this. In 200607 the average time taken to finalise a section 59 grievance review was 5.5 months, substantially over the 3 month statutory requirement. This improved in 200708 to 3.5 months and has continued to improve so that, for grievances received in 2008-09, the average time taken to finalise has reduced to 3.2 months.