The Northern Territory news Sat 6 Nov 2010
The Northern Territory news; NewspaperNT
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Community newspapers -- Northern Territory -- Darwin; Australian newspapers -- Northern Territory -- Darwin
Nationwide News Pty. Limited
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Nationwide News Pty. Limited
www.ntnews.com.au Saturday, November 6, 2010. NT NEWS. 27 P U B : NTNE-WS-DA-TE:6-NGE:27 CO-LO-R: C-M Y-K Hurry! Sale Ends Sunday! www.supercheapauto.com.au SupSupercer heae p AAp Autouto rereserservesves th the re righight tt to lo limiimim t pt purcurchashase te to no normormalal retretailail qu quantantitiities.es. Al A l sl saviavingsngsngs ar ar a e oe oe oe fffffff thethethethe fu fu fullllll retrettretaiailailail prpr prpriceiceiceice.. SaSale ends 7/7/11/1 100 ununlessess so sooldld outout pr priorior. SSStortore se stoctock ok onlynly, w, whilhile se stoctock lk lastasts. s. SapSapSapSapienienenientNitNitNitNitrotrotrotro XS XS XS XSC 0C 0C 0C 0186186186186 N N NNNNN Power Tools and Audio PPPPo aan Lubricants, Exterior and Electrical Seat Covers, Hand Tools, Storage and Spare Parts Car Care and Leisure & Outdoor A variety of selected lines in store Bank staff are having to put up with abuse from angry customers Foot soldiers cop the flak Wehave had customers walk in and say: I hope you are happy, Im nowgoing to losemyhouse MELBOURNE: Banking staff are copping the brunt of community anger over decisions to raise interest rates above the level recommended by the Reserve Bank, unions say. Finance Sector Union secretary Leon Carter said people had hurled abuse and even objects at bank staff over the past two days. Weve been contacted in the last 48 hours by members who have been accused of working for criminal organisations, weve had things thrown at members, he said. We have had customers walk in and say: I hope you are happy, Im now going to lose my house, I now cant afford to buy the Christmas presents I was going to buy for my kids. Mr Carter said the anger should be directed at bank chief executives and boards who slug ordinary Australians. He called for regulations to force banks to link any fees and charges to customer service levels, and to stop rewarding staff with bonuses for selling debt products. On Tuesday, the Commonwealth Bank raised its standard variable lending rate by 45 basis points, even though the RBA only lifted its official rate by 25 basis points. ntnews.com.au l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l SATURDAY EXTRA ivory tower Consumers ... if theres one thing you do in your lunch hour phone your bank, demand a better deal Some 78.5 per cent hadnt even thought about it, mainly because it took too much effort. To the government, what we want you to do with the banks very, very quickly is to improve and make it easier for people to vote with their feet, Mr Lloyd said. Consumers ... if theres one thing you do in your lunch hour phone your bank, speak to customer services and demand a better deal. We want to see government action, we want to see the political debate take account of the voice of consumers. And Choice the peoples watchdog is going to make sure the voice of consumers is heard loud and clear in this critical debate for Australians. The watchdog group brought three of its own dogs Venom, Dash and Alfie to the Sydney central business district to deliver letters outlining its campaign to the offices of Commonwealth Bank of Australia and Westpac. Choice director of campaigns and communications Christopher Zinn said banks needed to join in the spirit of reform. Dont sit in your ivory towers, dont display the arrogance that the CBA has done this week, he said. Admit that its time for a change. Join in the national discussion. This anger is not going to go away. We believe a real line in the sand has been crossed and its our job ... to mobilise that anger as to change. The Choice Better Banking campaign will include a series of nationwide town hall-style meetings where consumers can discuss their concerns.
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