Territory Stories

February 2008 report to the Legislative Assembly



February 2008 report to the Legislative Assembly


Report to the Legislative Assembly; Reports; PublicationNT




Made available via the Publications (Legal Deposit) Act 2004 (NT).






Northern Territory. Auditor-General's Office -- Periodicals; Finance, Public -- Northern Territory -- Accounting -- Periodicals; Northern Territory -- Appropriations and expenditures -- Periodicals

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Northern Territory Auditor-General's Office

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Auditor-General for the Northern Territory February 2008 Report 65 Department of Health and Community Services cont Audit Opinion DHCS inventory management controls are comprised of a variety of IT and manual controls. The management of QANTEL is not performed by the DHCS Information Services group. For example, the QANTEL server does not reside within the Royal Darwin Hospital IS managed computer room. QANTEL IT security control weaknesses were identified, such as passwords not being changed for a significant period of time and many terminated employee accounts not being disabled. Other issues noted relate to opportunities to improve segregation of duty controls and server physical access. Background and key findings QANTEL is an inventory system that has been in operation at DHCS for many years. It is used at DHCS hospitals for catering, engineering, prosthetics, laundry, dental and laboratory. There are over 100 QANTEL users. The QANTEL system sits outside the scope of the Department's Information Services group and the Department's IS planning. Consequently reliance is placed on the system owner and users within the DHCS Procurement division to manage and operate the system with little to no internal agency support. QANTEL Accounts Receivable and General Ledger information is posted to GAS as part of nightly batch routines. Accounts payable information is manually entered into GAS by Department of Corporate Information Services (DCIS) employees. The QANTEL system is supported by software vendor Datagaard Pty Ltd (Datagaard), located in Adelaide, and supported locally by a contractor. There is a Software Support Service Agreement in place between DHCS and Datagaard which is valid for 12 months from 1st July 2007 until 30th June 2008. The agreement with Datagaard is renewed each year.