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Northern Territory Community Services high risk audit : executive summary & recommendations



Northern Territory Community Services high risk audit : executive summary & recommendations

Other title

Howard Bath ; prepared for the Northern Territory Department of Health and Community Services.; Community Services high risk audit


Bath, Howard; Boswell, Diana; Northern Territory. Dept. of Health and Community Services; Thomas Wright Institute


E-Publications; E-Books; PublicationNT




Made available via the Publications (Legal Deposit) Act 2004 (NT).


Date:2007-11; Associate auditor: Diana Boswell. At foot of title: The Thomas Wright Institute.




Public welfare administration -- Risk management -- Northern Territory; Human services -- Risk management -- Northern Territory; Risk management -- Northern Territory; Risk assessment -- Northern Territory

Publisher name

Dept. of Health and Community Services

Place of publication



13 p. ; 30 cm.

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Check within Publication or with content Publisher.

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NT Community Services High Risk Audit November 2007 12 Recommendation 19 It is recommended that the AOD Program consider the development of adjunct approaches to the treatment of young people with serious substance abuse issues, for example, a model based on the Multi-Systemic Therapy approach. Mental Health Program (MH) Recommendation 20 It is recommended that Mental Health management review the policy and procedures relating to risk assessment as well as the use of the RATT (including the need for electronic recording on the CCIS) to ensure that these meet the requirements of clinicians in the different work settings. When this review is completed management should implement a strategy for educating all staff members in the use of the RATT (or its alternatives) and the HoNOS and a strategy to ensure that they are used consistently across the Program with results entered in the CCIS. Recommendation 21 It is recommended that the RATT form be updated to include specific management plan review time frames where clients have been assessed at significant risk or above. Recommendation 22 It is recommended that Mental Health management investigate the reasons for the low usage rate of the CCIS client alert system, review the thresholds for its use and the mechanisms involved in placing an alert, and then provide the necessary training for staff in its application as a risk management tool. Cross-Program issues Recommendation 23 It is recommended that each of the Community Services Programs develops an annual risk management plan in accordance with the DHCS Policy document on Risk Management dated 23 January 2004, that, amongst the other requirements, specifically identifies risks to clients and others. The risk management plan will need to set out specific treatments as stated in the policy. Recommendation 24 It is recommended that the Community Services Division develop a flagging system in the CCIS whereby workers in one Program are alerted to the fact that the client (and/or an immediate family member) is being served by another Program within the Division.

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