Territory Stories

Annual Report 2000/2001 Territory Housing



Annual Report 2000/2001 Territory Housing

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Tabled paper 154


Tabled Papers for 9th Assembly 2001 - 2005; Tabled papers for 9th Assembly 2001 - 2005; Tabled papers; ParliamentNT






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Appendix The Cx#pnon foHowtafprindi Tarpit housii^ access . ProvWeh * experience dfseftminai Recognise fret* which ec|fc>mic life and as a Ipse. and 8- y - t . J Objective 4 (^ Reconfigure housing stock to better match current and emerging needs Reduce underuse o f stock by increasing construction o f one and two bedroom units. Construct purpose-built housing or modify existing stock. Develop more flexible allocation policies. Continue to reduce concentrations o f housing stock to ensure a broader social mix. Objective 5 ( Assist Territorianstoenter home ownership ______________________________ j Encourage home ownership. Encourage public housing tenants to purchase their homes. Review current home loan products to ensure home loan options are appropriate and available to households entering at the lower end o f the market. Develop support strategies to assist families/ individuals in loan management. Explore models o f home purchase for indigenous families living in remote locations. Objective 6 (^Provide efficient and effective service _______________ ^ W ork towards best practice management. Carry out customer satisfaction surveys. Review complaint and appeal handling process and ensure that appropriate mechanisms are in place and easily accessible by customers. Ensure implementation o f appropriate service standards through ongoing staff induction and training. Develop a communication strategy to keep tenants informed. page 128

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