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Annual Report 2018-2019 Essential Services Commission of South Australia



Annual Report 2018-2019 Essential Services Commission of South Australia

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Tabled paper 1481


Tabled Papers for 13th Assembly 2016 - 2020; Tabled Papers; ParliamentNT






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ESCOSA Annual Report 201819 8 Performance In 2018-19, the Commission continued to engage and inform consumers and stakeholders through stakeholder meetings, public consultations, and publications on its website. The Commission is committed to transparency in decision-making, as outlined in its Charter of Consultation and Regulatory Practice. The Commission consulted on 41 projects, and published 126 new articles and 198 documents on its website. During the year, the Commission visited four South Australian regions (Eyre Peninsula, Mallala, Upper North and Upper South East) and held five meetings with growers to discuss the draft Report for the inquiry into the South Australian bulk grain export supply chain costs, released in August. A further seven meetings were held with associations and individuals, with additional discussions also held by telephone. Responses to the stakeholder survey of September 2018 showed an increase in approval of the Commissions communication practices and methods, with 83 percent considering communications from the Commission to be good or excellent, an increase of 14 percentage points from 2016. As a part of driving regulated entities accountability to their customers, the Commission undertakes public monitoring and reporting of service standard and licence requirement outcomes. In 2018-19, it published an annual regulatory performance report for SA Water, South Australias major water retailer, and a separate report in relation to the performance of minor and intermediate water retailers. The Commission also published energy performance reports for SA Power Networks and ElectraNet. In 2018-19 the Commission administered the REES and reported to the Minister for Energy and Mining on retailers compliance requirements. In 2018, the overall annual REES targets were achieved and all obliged retailers except EnergyAustralia met their individual targets (EnergyAustralia failed to meet its priority group target). Compliance action relating to that non-compliance commenced in 2019-20. Priority 3: We add value to South Australia by delivering impartial, credible and robust regulatory and economic advice Indicators of success Independent, expert and timely advice provided to the South Australian Government Commissions performance program achieved Performance In 2018-19 the Commission continued to receive requests for public and confidential advice from the South Australian Government. The Commission progressed one self-initiated inquiry - the small-scale networks inquiry - and provided a range of confidential and publicly available advice on its findings to the South Australian Government. The Commission also completed the inquiry into the South Australian bulk grain export supply chain costs (referred by the Treasurer of South Australia). The Commission also provided a range of advice across essential service sectors, as well as advice on the administrative and regulatory arrangements required to support a local government rate oversight system. In providing advice, the Commission aimed to contribute to broader Government decision-making and public policy debate. The Commission achieved (or substantially progressed) 98 of 103 projects on its 2018-19 performance plan approved by the Treasurer of South Australia. The Commission also achieved the performance plan deliverables and additional inquiries and advice within budget, achieving a $898k positive variance on the 2018-19 budgeted result. White Ribbon Accreditation During 2018-19, the Commission continued its focus on developing employees collective understanding of the impacts of domestic violence and related issues, including the moral, societal and economic benefits of its prevention, alongside the White Ribbon accreditation process. In June 2019, the Commission lodged its final pieces of evidence to seek accreditation.