Territory Stories

Belyuen Community Government Council annual report 2018-19

Details:

Title

Belyuen Community Government Council annual report 2018-19

Creator

Belyuen Community Government Council

Collection

E-Publications; E-Books; PublicationNT; Belyuen Community Government Council annual report; Annual Report

Date

2019

Notes

Made available via the Publications (Legal Deposit) Act 2004 (NT).

Language

English

Subject

Belyuen Community Government Council; Local government; Periodical

Publisher name

Belyuen Community Government Council

Place of publication

Belyuen

Series

Belyuen Community Government Council annual report; Annual Report

Volume

2018/2019

File type

application/pdf

Use

Copyright

Copyright owner

Belyuen Community Government Council

License

https://www.legislation.gov.au/Details/C2019C00042

Parent handle

https://hdl.handle.net/10070/306358

Citation address

https://hdl.handle.net/10070/817196

Page content

Belyuen Community Government Council Annual Report 2018-2019 38 | P a g e Core Services 2018-19 Activity Performance Objective Assessment Public and corporate relations Provision of communication and information between Council and communities Council will continue to hold community workshops and community meetings to engage the community in decision making Workshops and meetings will be recorded and outcomes of decisions made will be placed on Council notice board and distributed around community service providers and workplaces Council continues to support community awareness opportunities on issues which assist the community in taking control of life choices Council continues information sharing through a variety of ways workplaces, community venues, flyers distributed to all households, plus notice boards at the Council Office, Store, Clinic, Ironbark Office and the local School. Council publicises events and workshops via flyers and good attendance at activities demonstrates the success of the promotion strategy. Customer relationship management including complaints and responses Council staff are present within the community at all times to resolve complaints Complaints are dealt with through regular engagement with service providers and community Council has community people in each workplace so any complaints are usually raised within the workplace and either dealt with there or taken to the CEO Complaints are acted upon as an emergency so that they do not get out of control and become bigger. Many complaints are a result of misunderstanding rather than something wrong. Training and employment of local people in Council operations Support the employment of local people in Council operations with provision for ongoing skill development and training Council will provide staff with access to training to develop their skills in the workplace All staff have access to training in their workplace Council provides real jobs for community people Training and employment of local people is a high priority for Council All local staff have access to training Staff participate in training on full wages.


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