Territory Stories

Northern Territory disability service standards



Northern Territory disability service standards


Northern Territory. Territory Health Services


E-Publications; E-Books; PublicationNT




The Northern Territory Disability Service Standards are based on the National (Commonwealth) Disability Service Standards. Being able to build on existing standards helps to maintain continuity and consistency, however, the current standards development process has focussed on issues particularly pertinent to the Northern Territory.These include standards promoting cultural and family relationships and appropriate support and training for support workers and volunteers.


Made available via the Publications (Legal Deposit) Act 2004 (NT)




Disabilities; Delivery of service; Best practice

Publisher name

Northern Territory Government


39 pages : colour illustrations ; 30 cm

File type





Attribution International 4.0 (CC BY 4.0)

Copyright owner

Northern Territory Government



Related links

http://docs.prosentient.com.au/prosentientjspui/handle/10137/82 [Department of Health]

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Page content

18 N o r t h e r n Te r r i t o r y D I S A B I L I T Y S E R V I C E S T A N D A R D S G e t t i n g t h e m o s t o u t o f l i f e . . . SUPPORTING STANDARDS Consumer Empowerment Each consumer will exercise control over her or his life to the maximum extent possible and will participate in decision-making at all planning levels. Supporting Practices The agency has written # policies and procedures for supporting consumer involvement in all aspects of agency management (see supporting standard 8.2). Consumers with limited communication skills have an individualised communication system that is familiar to and understood by their support network. Consumers wishes are considered in the choice of support workers, advocates and/or substitute decision makers (see supporting standard 5.6 and 7.1). Regular appraisals of support workers include examination of their role and influence in consumer decision-making. Written # consent is obtained from the consumer or legal guardian for all potentially dangerous, risky or intrusive activities including medical procedures, treatments or tests. Before obtaining any written consent, the agency makes available to the consumer and/or his or her legal guardian a clear explanation of proposed procedures and treatments, including risks and alternative options. Standard De c i s i o n M a k i n g a n d C h o i c e4 4.1 Each person with a disability is supported to fully participate in decisions about all aspects of his or her life and the services he or she receives. Plain English Each person with a disability is listened to and is able to express what they want and do not want in life.