Territory Stories

Northern Territory disability service standards



Northern Territory disability service standards


Northern Territory. Territory Health Services


E-Publications; E-Books; PublicationNT




The Northern Territory Disability Service Standards are based on the National (Commonwealth) Disability Service Standards. Being able to build on existing standards helps to maintain continuity and consistency, however, the current standards development process has focussed on issues particularly pertinent to the Northern Territory.These include standards promoting cultural and family relationships and appropriate support and training for support workers and volunteers.


Made available via the Publications (Legal Deposit) Act 2004 (NT)




Disabilities; Delivery of service; Best practice

Publisher name

Northern Territory Government


39 pages : colour illustrations ; 30 cm

File type





Attribution International 4.0 (CC BY 4.0)

Copyright owner

Northern Territory Government



Related links

http://docs.prosentient.com.au/prosentientjspui/handle/10137/82 [Department of Health]

Parent handle


Citation address


Page content

28 N o r t h e r n Te r r i t o r y D I S A B I L I T Y S E R V I C E S T A N D A R D S G e t t i n g t h e m o s t o u t o f l i f e . . . Examples of Poor Practice The agency is not aware of the cultural and language backgrounds of its consumers. Support workers are not given the opportunity to access appropriate cross-cultural training. Family Relationships Consumers will receive services that recognise the importance of preserving family relationships and informal social networks. Supporting Practices Consumers are encouraged and supported to invite family members to activities ranging from planning meetings to social events. Family wishes and needs are considered and when possible accommodated (with consumers agreement) in the conduct of events such as meetings and social activities. Consumers who cannot independently maintain contact with their families are supported to do so. The agency develops and implements written # procedures to ensure that consumers are able to visit their family or place of origin as often as possible. Examples of Poor Practice The agency does not know who consumers families are or how to contact them. Consumers only have contact with their families when their families visit them. 6.2

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