Territory Stories

Northern Territory disability service standards



Northern Territory disability service standards


Northern Territory. Territory Health Services


E-Publications; E-Books; PublicationNT




The Northern Territory Disability Service Standards are based on the National (Commonwealth) Disability Service Standards. Being able to build on existing standards helps to maintain continuity and consistency, however, the current standards development process has focussed on issues particularly pertinent to the Northern Territory.These include standards promoting cultural and family relationships and appropriate support and training for support workers and volunteers.


Made available via the Publications (Legal Deposit) Act 2004 (NT)




Disabilities; Delivery of service; Best practice

Publisher name

Northern Territory Government


39 pages : colour illustrations ; 30 cm

File type





Attribution International 4.0 (CC BY 4.0)

Copyright owner

Northern Territory Government



Related links

http://docs.prosentient.com.au/prosentientjspui/handle/10137/82 [Department of Health]

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Page content

35 G e t t i n g t h e m o s t o u t o f l i f e . . . N o r t h e r n Te r r i t o r y D I S A B I L I T Y S E R V I C E S T A N D A R D S Examples of Poor Practice The agency adopts the policies and procedures manual of another agency without acknowledgment and with only a change of title. The agencys policies and procedures manual is kept locked in the central office. New policies are written by a subcommittee without consulting consumers. Structure and Function of the Agency The agency will implement procedures to maintain the accountability and credibility of its governing body and/or bodies including, for example, its board of management, committee of management and any advisory committees. Supporting Practices The membership of the governing body has a balanced range of skills and experience. The governing body has effective consumer and support worker participation. The governing body provides new members with appropriate orientation. The governing body operates within and complies with the agencys constitution including stated objectives and written # policies and procedures. The agency has clearly defined written # descriptions of the roles and responsibilities of the governing body and of service management, and of the lines of communication between them. Any subcommittees have clearly identified and documented purposes and outcomes. Organisational changes are registered with funding bodies, community directories and, where necessary, are recorded in promotional material. Government services have an advisory committee whose membership includes consumers and members of their support networks. 8.2