Territory Stories

Northern Territory disability service standards



Northern Territory disability service standards


Northern Territory. Territory Health Services


E-Publications; E-Books; PublicationNT




The Northern Territory Disability Service Standards are based on the National (Commonwealth) Disability Service Standards. Being able to build on existing standards helps to maintain continuity and consistency, however, the current standards development process has focussed on issues particularly pertinent to the Northern Territory.These include standards promoting cultural and family relationships and appropriate support and training for support workers and volunteers.


Made available via the Publications (Legal Deposit) Act 2004 (NT)




Disabilities; Delivery of service; Best practice

Publisher name

Northern Territory Government


39 pages : colour illustrations ; 30 cm

File type





Attribution International 4.0 (CC BY 4.0)

Copyright owner

Northern Territory Government



Related links

http://docs.prosentient.com.au/prosentientjspui/handle/10137/82 [Department of Health]

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Page content

8 N o r t h e r n Te r r i t o r y D I S A B I L I T Y S E R V I C E S T A N D A R D S G e t t i n g t h e m o s t o u t o f l i f e . . . NOTES ON WORDING OF STANDARDS 1. Written policies and procedures (marked by the symbol #) In some cases it may not be feasible for a service to record all policies and procedures in written form - for example, where support workers and carers have limited literacy skills. In such cases, the agency providing the service needs to demonstrate that policies and procedures, although unwritten, exist and are followed. 2. Support workers vs staff vs carers vs volunteers The generic term support workers signifies those who support people with disabilities outside their circle of family and friends, whether paid or unpaid. It replaces the term staff . The term carers refers to family and friends who care for and support a person with a disability, whether paid or unpaid. The term volunteers refers to those who, outside the family and close friends of a person with a disability, provide unpaid support. 3. Support Network In these standards, the term support network includes but is not restricted to: family members; friends; support workers; advocates; guardians; or anyone else a person with a disability identifies as a significant person in their life. 4. Natural Support The term natural support refers to those people who do not have a formal or paid position but who have a significant relationship with the person with a disability and contribute to their quality of life. 5. Examples of Poor Practice These are provided as a contrast to supporting practices and are not intended as a checklist. In contrasting examples of good and poor practice, the intention is to provide clear guidelines about what does and what does not constitute best practice. For further definitions of terms contained in these standards, refer to the Glossary in the Northern Territory Disability Service Standards Implementation Guide.