Territory Stories

Annual Report 2020-2021, Northern Territory Legal Aid Commission



Annual Report 2020-2021, Northern Territory Legal Aid Commission

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Tabled Paper 433


Tabled Papers for 14th Assembly 2020 -; Tabled Papers; ParliamentNT




Made available by the Legislative Assembly of the Northern Territory under Standing Order 240. Where copyright subsists with a third party it remains with the original owner and permission may be required to reuse the material.




Tabled papers

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Legislative Assembly of the Northern Territory

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n o rt h e rn t e rr it o ry l e g a l a id c o m m is si o n a n n u a l re p o rt 2 0 2 0 /2 1 0 1 6 Our Vision To be a leader in a fair justice system. Our Purpose To ensure that people in the NT understand their legal rights and disadvantaged people have access to quality legal services. To uphold a fair NT and national justice system Our Territory We operate in uniquely challenging circumstances because of isolation, a small population, geographic dispersal, cultural diversity, economic hardship and disadvantage to our first nations people. Our Values Social Justice: Fairness and equity valuing diversity Culture: Acknowledging first nations peoples and valuing our multi-cultural community Integrity: Performing our functions with respect, dignity, compassion and honesty Professionalism: Committed to the rule of law, ethical standards, innovation and continuous review and improvement to ensure quality service Accountability: Accountable for actions and decisions Sustainability: A safe and supporting work environment Our Services We align our Territory context and our values to provide relevant, safe and culturally appropriate services through: Preventative legal services community legal education, information and referrals through our website, telephone information helpline, and customer service counters Early intervention legal advice and minor assistance over the phone or face-to-face Strategic Plan 2020 - 2025 Lawyer assisted and online dispute resolution for families experiencing separation Legal support services social support workers in criminal, family, and civil law Duty lawyer services in criminal, family and civil law Legal representation in courts and tribunals including criminal law, family law, child protection, domestic violence and mental health Contribute to policy and law reform 1. Service Delivery Goal statement: Ensure that our services are of high quality, accessible and appropriately targeted. Strategies for 2020-2025: Secure five-year funding arrangements with the NT government Maintain and continue to Improve effective service delivery, quality, consistency, and accessibility for our clients Identify barriers to accessing services and identify unmet legal need Develop collaborative solutions and partnerships with our providers and stakeholders 2. Leadership and Governance Goal statement: Provide strong leadership across the sector and ensure best practice for legal aid. Strategies for 2020-2025: Implement Board-approved strategies and decisions Set operational plans within a comprehensive risk management framework Provide the Board with relevant, succinct, accurate, and high-quality information and reports Provide timely advice on high-impact issues

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