Territory Stories

Annual Report 2020-2021, Northern Territory Legal Aid Commission



Annual Report 2020-2021, Northern Territory Legal Aid Commission

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Tabled Paper 433


Tabled Papers for 14th Assembly 2020 -; Tabled Papers; ParliamentNT




Made available by the Legislative Assembly of the Northern Territory under Standing Order 240. Where copyright subsists with a third party it remains with the original owner and permission may be required to reuse the material.




Tabled papers

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Legislative Assembly of the Northern Territory

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n o rth e rn te rrito ry le g a l a id c o m m issio n a n n u a l re p o rt 2 0 2 0 /2 1 0 1 7 3. Reputation and Partnerships Goal statement: Maintain and build our reputation as a trusted and respected professional organisation with governments, partners, the community, and clients. Strategies for 2020-2025: Play a leading role in the development of legislation and policy Promote the important role of the Commission to government and the community Provide evidence-based information around legal issues, with a focus on disadvantaged people and unmet legal needs Maintain relationships with the Attorneys-General and other key stakeholders, including other legal assistance services, the legal profession and judiciary Explore opportunities to partner with others to share legal expertise, information, resources and referrals Initiate and continue to participate in key activities and forums 4. Innovation and Improvement Goal statement: Foster a culture of innovation and continuous improvement across the Commission. Strategies for 2020-2025: Maintain relevance of service delivery Enhance data collection, analysis and reporting to enable meaningful evaluation of program activities Actively seek the input of staff, stakeholders and clients to challenge and improve established systems, processes and practices Seek opportunities for new ways to deliver services more efficiently, effectively, and to meet existing and emerging legal needs 5. Capability and Culture Goal statement: Develop organisational capability and a culture that enables the Commission and employees to realise their full potential. Strategies for 2020-2025: Maintain a positive and professional team environment based on equity, good governance and transparency Ensure comprehensive training and professional development for all staff, including orientation, supervision and performance planning Create and maintain a healthy, safe and sustainable work environment Develop and implement initiatives to build and review staff resilience Develop approaches to retain corporate knowledge, including succession planning Strategic Plan 2020 - 2025 (continued)

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