Territory Stories

Annual Report 2021–2022, Power and Water Corporation

Details:

Title

Annual Report 2021–2022, Power and Water Corporation

Other title

Tabled Paper 708

Collection

Tabled Papers for 14th Assembly 2020 -; Tabled Papers; ParliamentNT

Date

2022-11-23

Notes

Made available by the Legislative Assembly of the Northern Territory under Standing Order 240. Where copyright subsists with a third party it remains with the original owner and permission may be required to reuse the material.

Language

English

Subject

Tabled papers

Publisher name

Legislative Assembly of the Northern Territory

Place of publication

Darwin

File type

application/pdf

Use

Copyright

Copyright owner

Legislative Assembly of the Northern Territory

License

https://www.legislation.gov.au/Details/C2019C00042

Parent handle

https://hdl.handle.net/10070/893266

Citation address

https://hdl.handle.net/10070/893267

Page content

Annual Report 2021-2022 45 Definitions 2021-22 Key Performance Indicators 1 Overall Engagement Score: The level of favourable engagement for employees based on survey respondents measured annually utilising the Kincentric methodology. 2 Aboriginal employment: Number of employees identifying as Aboriginal (permanent and fixed term, excluding contractors) as at 30 June each year. 3 Total Recordable Injury Frequency Rate: Calculated = Lost Time Incident x Medical Time Incident x Restricted work Injuries. 4 Lost Time Injury: Number of lost-time injuries incurred. 5 Customer satisfaction index: Percentage of customers that rate their overall satisfaction with the corporations services as either good or better. Covers major centres (including Darwin rural) based on a random sample of total customer population. Measurement reflects 7+ out of 10 scoring basis for improved insights. 6 Complaints resolution: Average number of business days taken to resolve customer complaints. 7 & 8 System Average Interruption Duration Index (SAIDI) and System Average Interruption Frequency Index (SAIFI): Reflects distribution reliability targets. Rolling 12 month average for the Northern Territory system. 9 Water main breaks per 100km of pipe: Water main breaks per 100km of pipe (12 month rolling average of Darwin and Alice Springs). 10 Sewerage chokes and blockages per 100km: Number of chokes and blockages per 100km (12 month rolling average of Darwin and Alice Springs). 11 Average duration of unplanned water supply interruptions: Average duration of unplanned water supply interruptions in Darwin (12 month rolling average). 12 Number of customers affected by unplanned water supply interruption: Number of customers affected by unplanned water supply interruption (monthly total). 13 Profitable Operations (underlying earnings before interest, tax, depreciation and amortisation): Total revenue less total operating expenditure excluding accounting standards adjustments. 14 Free cash flow from operations: Operating cash flow less net capital expenditure. 15 Financials within SCI budget: Revenue and operating expenditure as per the SCI 2022-25 budget. 16 Return on capital employed (ROCE): EBIT/Capital Employed where EBIT = Taxed earnings before interest and tax adjusted for non-cash impairments and depreciation calculated using Fair Value for asset valuations; and Capital Employed = Equity adjusted for assets. 17 Return on assets (ROA): (NPAT / Average total assets)*100. 18 Return on equity (ROE): (NPAT / Total shareholder equity)*100. 19 Debt to equity ratio: (Term debt + current debt)/equity. 20 Statutory net profit after tax (NPAT): In line with Statutory Accounts. 21 Earnings before interest and tax (EBIT): In line with Statutory Accounts. 22 Earnings before interest, tax, depreciation and amortisation (EBITDA): In line with Statutory Accounts. 23 Maintaining system security with renewables dispatch: Maintenance of system security through ensuring no load shedding that is preventable occurs (target measured at 100%). 24 Water demand Darwin: Rolling 12 month average for Darwin households. 25 # of significant environmental compliance issues: Occurrence of any significant environmental compliance issues.


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